unable to start 'Request Amendment' workflow (L1)

unable to start 'Request Amendment' workflow (L1)

Symptom:

Users are unable to request an amendment to an active award. The workflow history logs that the amendment was requested, but it does not change the award status.

 

Cause:

This occurs when either the lead implementing office point person or funding office point person field is left blank. 

 

Resolution:

Users must ensure that both lead implementing and funding office point person fields are populated before starting the amendment request.